The BoldDesk Mobile Support SDK enables you to integrate a fully functional help center directly into your mobile application. This allows end-users to access support tickets and Knowledge Base (KB) articles inside the app, reducing the need to open a web browser.

With the SDK, you can:

• Create a customizable help center dashboard.
• Enable users to submit support requests with attachments.
• Offer search and filtering capabilities for KB articles to support self-service.
• Track ticket status, reply to agents, update, and close tickets.
• Support both anonymous and authenticated users through JWT-based authentication.
• Include push notifications for real-time updates.

The SDK is lightweight, supports theming to match your app’s branding, and guarantees secure authentication.

To set up the SDK in BoldDesk, learn more on How to Configure Mobile SDK in BoldDesk