9.3.3

Release Date: 25-02-2021

Bug Fixes

9.3.2

Release Date: 22-02-2021

Bug Fixes

9.3.1

Release Date: 01-02-2021

Bug Fixes

9.3.0

Release Date: 28-01-2021

9.2.0

Release Date: 27-01-2021

9.1.1

Release Date: 19-01-2021

Bug Fixes

9.1.0

Release Date: 13-01-2021

9.0.0

Release Date: 16-12-2020

8.1.1

Release Date: 3-12-2020

Enhancements

Bug Fixes

8.1.0

Release Date: 10-11-2020

Enhancements

8.0.0

Release Date: 16-09-2020

Enhancements

7.1.3

Release Date: 01-09-2020

Enhancements

7.1.2

Release Date: 07-08-2020

Enhancements

Bug Fixes

7.1.1

Release Date: 06-07-2020

Enhancements

7.1.0

Release Date: 17-06-2020

In v7.1.0 of the Intercom mobile SDK, we’re introducing a fantastic new mobile engagement feature called Mobile Carousels. We’ve also added support for closed conversations, as well as a number of fixes and performance improvements.

📱 New Feature: Mobile Carousels

Bring your best features. We'll bring the spotlight. Use Mobile Carousels to connect with app users at every touchpoint—show them around, provide support, and highlight features you know they'll love.

Mobile Carousels are a multi-screen message designed to feel right at home in your mobile app.

Upgrade to the latest version of the mobile SDK today to use the feature. No additional integration work required.

Learn more about Mobile Carousels

Carousel - Made for mobile - Red

carousel_standard

Carousel - Permissions - iOS - Yellow

📱 Closed Conversations

The mobile SDK now respects the prevent replies to closed conversations setting if you have it enabled. The text composer will be disabled for closed conversations, and your users will be able to start a new conversation if they need to. The UI updates in real time as the conversation takes place.

Closed Conversation

📱 Improvements and bug fixes

We made a number of performance improvements and squashed a number of bugs in this release. This includes:

6.1.0

Release Date: 18-03-2020

Enhancements

Bug Fixes

6.0.2

Release Date: 26-02-2020

Bug Fixes

6.0.1

Release Date: 27-01-2020

Bug Fixes

6.0.0

Release Date: 24-10-2019

Enhancements

5.5.2

Release Date: 23-10-2019

Bug Fixes

5.5.1

Release Date: 17-09-2019

Bug Fixes

5.5.0

Release Date: 12-09-2019

Enhancements

Bug Fixes

5.4.1

Release Date: 22-07-2019

Enhancements

5.4.0

Release Date: 09-07-2019

New Feature 🤖

Handle new conversations with Custom Bots to provide faster, more personal support at scale.

When a customer starts a conversation with you in the Messenger, they’ll be able to choose from suggested replies that you’ve defined. They can clarify why they’re getting in touch, and provide extra info without needing to wait for a response, or take up your team’s time. Adding a bot to your inbound conversations enables your customers to self serve, and gives you a way to automatically collect some basic information about what your customers need, which otherwise your team would have to collect manually. ios-5-4-0-release

5.3.1

Release Date: 14-06-2019

Bug Fixes

5.3.0

Release Date: 29-04-2019

New Feature 🤖

Deliver Custom Bots to your mobile app users to unlock growth across all platforms

Custom Bots can now be targeted specifically to your mobile app users! Whether your users are on the web or mobile, Custom Bots now work cross-platform to automate and accelerate growth.

ios-5-3-0-release

Use our bots to provide better personalization at scale during critical moments of the customer lifecycle like when users first sign up for your app, or when they want to upgrade to a paid plan.

For more details on how to use Custom Bots on mobile, see our docs here.

Bug Fixes

5.2.1

Release Date: 11-02-2019

Bug Fixes

5.2

Release Date: 20-12-2018

Enhancements

Bug Fixes

5.1.10

Release Date: 27-11-2018

Bug Fixes

5.1.9

Release Date: 25-10-2018

Enhancements

5.1.8

Release Date: 02-10-2018

Bug Fixes

5.1.7

Release Date: 28-09-2018

Enhancements

Bug Fixes

5.1.6

Release Date: 14-09-2018

Enhancements

5.1.5

Release Date: 27-08-2018

Bug fixes

5.1.4

Release Date: 15-08-2018

Bug fixes

5.1.3

Release Date: 27-07-2018

Bug fixes

5.1.2

Release Date: 26-07-2018

Bug fixes

5.1.1

Release Date: 20-07-2018

Bug fixes

5.1.0

Release Date: 19-07-2018

Enable mobile users to help themselves with the new mobile SDK for iOS and Android 🎉 😃

The new Intercom mobile SDK brings the Messenger Home to your mobile applications. This means you can add messenger apps that allow your users to self-serve instead of starting a conversation. Users can now quickly access relevant help articles, review pinned content, and view product status in real time – all from the messenger home screen.

ios-for-release-notes

Enhancements

We've deprecated some API methods in this release:

These deprecated methods will still work, but will be removed in a future release.

5.0.4 (2018-06-27)

Enhancements

Send apps in Messages 📨

Messages have always been a great way to welcome, onboard, and connect with people in your product and on your website. Now with apps in your messages, you can do even more. Embed apps right inside a message to drive actions, engage your audience, and grow your business.

Whether you need to gather customer feedback, schedule a sales call, or share your latest content, apps make it easy for people to take action within the message experience. And with the targeting capabilities of Intercom, you can make sure your message reaches the right person at the right time.

5.0.3 (2018-06-12)

Bug fixes

5.0.2 (2018-05-02)

Bug fixes

5.0.1 (2018-05-01)

Bug fixes

5.0.0 (2018-04-24)

Enhancements

The Business Messenger reimagined.

Messenger apps

Updated Design

Extendable platform

Messenger settings

4.1.10 (2018-04-19)

Bug Fixes

4.1.9 (2018-01-24)

Enhancements

4.1.8 (2017-12-20)

Bug fixes

4.1.7 (2017-12-14)

Bug fixes

4.1.6 (2017-12-13)

Bug fixes

4.1.5 (2017-12-11)

Enhancements

Bug fixes

4.1.4 (2017-11-29)

Bug fixes

Enhancements

4.1.3 (2017-10-26)

4.1.2 (2017-10-11)

Enhancements

4.1.1 (2017-10-06)

Bug fixes

4.1.0 (2017-10-06)

Bug fixes

Enhancements

4.0.3 (2017-09-20)

Bug fixes

Enhancements

4.0.2 (2017-09-08)

Enhancements

4.0.1 (2017-08-28)

Bug Fixes

4.0.0 (2017-08-25)

Enhancements

Bug Fixes

3.2.12 (2017-08-10)

Bug Fixes

3.2.11 (2017-08-04)

Bug Fixes

3.2.10 (2017-08-04)

Bug Fixes

Enhancements

3.2.9 (2017-07-11)

Bug Fixes

3.2.8 (2017-06-30)

Bug Fixes

Bug Fixes

3.2.7 (2017-06-28)

Bug Fixes

3.2.6 (2017-06-15)

Bug Fixes

3.2.5 (2017-05-25)

Bug Fixes

3.2.4 (2017-05-23)

Bug Fixes

3.2.3 (2017-05-22)

Bug Fixes

3.2.2 (2017-05-10)

Bug Fixes

3.2.1 (2017-05-02)

Bug Fixes

3.2.0 (2017-04-21)

Bug Fixes

Enhancements

3.1.5 (2017-04-14)

Bug Fixes

3.1.4 (2017-04-05)

Bug Fixes

3.1.3 (2017-03-29)

Bug Fixes

3.1.2 (2017-03-15)

Bug Fixes

Enhancements

3.1.1 (2017-03-01)

3.1.0 (2017-02-27)

3.0.25 (2017-02-07)

3.0.24 (2017-01-24)

Bug Fixes

3.0.23 (2017-01-20)

Bug Fixes

Enhancements

3.0.22 (2016-12-16)

3.0.21 (2016-12-06)

3.0.20 (2016-11-25)

3.0.19 (2016-11-18)

3.0.18 (2016-11-02)

3.0.17 (2016-10-19)

3.0.16 (2016-10-18)

3.0.15 (2016-10-14)

3.0.14 (2016-10-14)

3.0.13 (2016-10-7)

3.0.12 (2016-09-14)

3.0.11 (2016-08-31)

3.0.10 (2016-08-15)

3.0.9 (2016-08-08)

3.0.8 (2016-08-04)

3.0.7 (2016-08-02)

3.0.6 (2016-08-02)

3.0.5 (2016-07-29)

3.0.4 (2016-07-28)

3.0.3 (2016-07-25)

3.0.2 (2016-07-22)

3.0.1 (2016-07-22)

3.0.0 (2016-07-21)

Our new Messenger is out of beta! You can read all about the updated design and new functionality here. If you are upgrading from an older version of our Messenger you may want to change some of the methods you call. You can read about upgrading to the new version here.

Many issues have been fixed, including:

2.3.20 (2016-05-21)

2.3.20 (2016-05-11)

2.3.19 (2016-01-28)

2.3.18 (2015-12-21)

2.3.17 (2015-12-17)

2.3.16 (2015-11-27)

2.3.15 (2015-11-20)

2.3.14 (2015-11-18)

2.3.13 (2015-11-18)

2.3.12 (2015-11-13)

2.3.11 (2015-10-08)

2.3.10 (2015-09-28)

2.3.9 (2015-09-24)

2.3.8 (2015-09-23)

2.3.7 (2015-09-22)

2.3.6 (2015-09-22)

2.3.5 (2015-09-21)

2.3.4 (2015-09-18)

2.3.3 (2015-08-18)

2.3.2 (2015-08-04)

2.3.1 (2015-07-20)

2.3.0 (2015-06-24)

2.2.4 (2015-05-28)

2.2.3 (2015-05-12)

2.2.2 (2015-05-08)

2.2.1 (2015-03-03)

2.2 (2015-03-23)

2.1.1 (2015-03-10)

2.1 (2015-03-02)

2.0.7 (2014-12-19)

2.0.6 (2014-11-14)

2.0.5 (2014-10-24)

2.0.4 (2014-09-30)

2.0.3 (2014-09-19)

2.0.2 (2014-09-18)

2.0.1 (2014-09-18)

2.0.0 (2014-08-26)

1.1.9 (2014-08-05)

1.1.8 (2014-05-11)

1.1.6 (2014-01-07)

1.1.5 (2013-11-13)

1.1.4 (2013-10-04)

1.1.3 (2013-09-16)

1.1.2 (2013-09-10)

1.1.1 (2013-08-19)

1.1 (2013-08-14)

1.0.1 (2013-02-27)

1.0 (2013-02-05)